{"xsrfToken":"d1dd43585cf81ed072096913380354b737f41f32_lout","branding":{"id":"1","key":"gcs","name":"Gebsun Customer Service","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"gcs","projectId":11301,"serviceDeskId":1,"name":"Gebsun Customer Service","description":"<p>Welcome! You can raise a Gebsun Customer Service request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11117,"iconUrl":"https://gebsun.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11117","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11100,"iconUrl":"https://gebsun.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11100","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11125,"iconUrl":"https://gebsun.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11125","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11110,"iconUrl":"https://gebsun.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11110","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11145,"iconUrl":"https://gebsun.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11145","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11132,"iconUrl":"https://gebsun.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11132","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11106,"iconUrl":"https://gebsun.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11106","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,4,5,6,7]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NTNlNzlmYy1hZGRlLTRjMzYtODM5Mi1mZDU4NmMwNjUwMzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMzAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2OTM5NzAsIm5iZiI6MTc0MzY5Mjc3MH0.icIMPzp_T7di3qXjK0EpiLU8VYwbXJIM0Aut8E3jnBM","targetCollection":"upload-project-11301","endpointUrl":"https://api.media.atlassian.com","clientId":"853e79fc-adde-4c36-8392-fd586c065032","tokenDurationInMins":20}},"reqCreate":{"id":7,"projectId":11301,"form":{"name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","intro":"<p>See a place where we can do better? We're all ears.</p>","instructions":"","icon":11132,"iconUrl":"https://gebsun.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11132","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Component/s","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10103","label":"Add Issue On Transition for Jira Cloud","selected":false,"children":[]},{"value":"10105","label":"Agile Issue Printer (Cloud)","selected":false,"children":[]},{"value":"10104","label":"Agile Issue Printer (Self-hosted)","selected":false,"children":[]},{"value":"10113","label":"Automated Log Work (Data Center)","selected":false,"children":[]},{"value":"10101","label":"Automated Log Work for Jira (Self-hosted)","selected":false,"children":[]},{"value":"10100","label":"Automated Log Work for Jira (Cloud)","selected":false,"children":[]},{"value":"10114","label":"Default Values (Data Center)","selected":false,"children":[]},{"value":"10109","label":"Default Values for 'Create Issue' screen","selected":false,"children":[]},{"value":"10148","label":"Default Values for 'Create Issue' screen (Cloud)","selected":false,"children":[]},{"value":"10107","label":"Hide TIme Tracking (Self-hosted)","selected":false,"children":[]},{"value":"10106","label":"Hide Time Tacking (Cloud)","selected":false,"children":[]},{"value":"10102","label":"Recurring Tasks for JIRA Cloud","selected":false,"children":[]},{"value":"10111","label":"Scrum Standup for Confluence","selected":false,"children":[]},{"value":"10110","label":"Scrum Standup for Jira","selected":false,"children":[]},{"value":"10108","label":"Team Worklog Reports","selected":false,"children":[]},{"value":"10147","label":"Team Worklog Reports Lite","selected":false,"children":[]},{"value":"10112","label":"Text Highlighter for Confluence","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/7","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/7","calendarParams":{"firstDay":0,"date":"2025-04-03T10:06:10-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NTNlNzlmYy1hZGRlLTRjMzYtODM5Mi1mZDU4NmMwNjUwMzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMzAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2OTM5NzAsIm5iZiI6MTc0MzY5Mjc3MH0.icIMPzp_T7di3qXjK0EpiLU8VYwbXJIM0Aut8E3jnBM","targetCollection":"upload-project-11301","endpointUrl":"https://api.media.atlassian.com","clientId":"853e79fc-adde-4c36-8392-fd586c065032","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}